Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "Great people to work with" ((in 62 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 35 reviews)); "It's a great team to be a part of!" ((in 32 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "No bonuses or inflation increases over the past 2 years" ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

4.0

Jan 14, 2024

Work, Life, Balance

Payments operations analyst

Recommend

CEO approval

Business Outlook

Pros

Remote but reachable, you can work from anywhere in the world

Cons

Seems like there are procedures to follow, apply to do so

Luno Response

Thank you for sharing your thoughts with us, we appreciate your honest review.

4.0

Jan 11, 2024

Dreams dashed

Digital content editor

Recommend

CEO approval

Business Outlook

Pros

Incredible culture Great compensation Fantastic people

Cons

High-risk industry Retrenchment risks always looming

Luno Response

Thank you for taking the time to share your thoughtful review of your experience at Luno.

4.0

Jan 8, 2024

South African crypto leader

Site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

A great place to work if you enjoy the fast paced wild west world of crypto.

Cons

You are exposed to all the wild west risk of crypto.

Luno Response

Thank you for leaving a review about your time with Luno on Glassdoor. Your feedback is an essential part of our commitment to transparency and improvement. We appreciate your candid thoughts and the valuable insights you've shared.

Viewing 154 - 156 of 567 Reviews

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