Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews
3.0
Apr 22, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Fast paced, great opportunities for learning

Cons

No local team in Malaysia

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Luno Response
1y
Thank you for leaving a review. Working in a remote first-global organization can sometimes be challenging with regards to local team's in certain departments. Your feedback is extremely valuable and we are constantly working towards providing a more collaborative and cohesive team environment.
5.0
Feb 13, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Luno’s culture, strategy and vision is what sets it apart from other businesses in the same broader industry. Only down the line long after you’ve departed do you realise what you left behind. A lot of emphasis is placed on making employees feel heard and valued. The culture was never forced or superficial. 2. Luno offers a competitive package filled with numerous benefits. Once again, people and their needs are placed first. 3. An exciting product and clearly-communicated roadmap. Times may have been tough with the bear market these past few years, but crypto is a cyclical beast and the bulls will invariably come running once more. 4. The people. I’ve never met a more talented, smart and passionate group of people.

Cons

During my three years spent at Luno, there were no real cons worth mentioning.

avatar
Luno Response
1y
Thank you for such an amazing review. It’s great to hear that Luno’s culture, vision, and people left such a lasting impression. We put a lot of focus on creating an environment where employees feel valued, heard, and genuinely connected to our mission, so it means a lot to know that this was your experience. The challenges of the market are always there, but we remain excited about the future and are grateful for the passionate and talented team that continues to drive us forward. We truly appreciate your time at Luno and the impact you made. Wishing you all the best on your journey! 🚀
5.0
Nov 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Clear Communication: Throughout the process, the recruiters were transparent about the steps and timelines, which made it easy to prepare and know what to expect. Friendly Interviewers: The interviewers were approachable and made an effort to put me at ease, which helped me showcase my skills without undue pressure. Thorough Assessment: The process included a mix of technical and behavioral questions that felt relevant to the role and gave me insight into the company's expectations and culture.

Cons

Onboarding for New Employees: While generally positive, the onboarding process could benefit from more in-depth training, especially for those coming from outside the industry.

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Luno Response
1y
Thank you for taking the time to share your feedback. We’re pleased to hear that you found the communication clear and appreciated the transparency throughout the recruitment process. Ensuring that candidates are informed and at ease is a priority for us, as we believe this supports authentic interactions and helps candidates present their best selves. We’re also delighted that our interviewers made you feel comfortable and that the assessment process reflected the role’s requirements while giving you insights into our company culture. These are key areas we focus on to create a welcoming and fair interview experience. Your comments regarding the onboarding process are invaluable. We’re committed to ensuring that all new employees, especially those transitioning from different industries, receive comprehensive training to feel confident and prepared. We appreciate your suggestion for structured career progression paths and mentorship programs. Career growth is a cornerstone of long-term employee satisfaction, and we’re exploring ways to make these paths more defined and accessible. Introducing more structured mentorship initiatives is already on our radar, and your feedback reaffirms its importance. Thank you again for your feedback. It helps us evolve and improve, ensuring we continue to be a great place to work. We look forward to integrating these insights into our ongoing development initiatives.
Viewing 67 - 69 of 568 Reviews

Glassdoor has 584 Luno reviews submitted anonymously by Luno employees. Read employee reviews and ratings on Glassdoor to decide if Luno is right for you.