Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews
3.0
Oct 2, 2024

Things are changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I truly love the flexible work where I can work remotely or in office. SEA people are great and the benefits are good too.

Cons

There has been no bonus and very little increment this year that is very demotivating when the team did not backfill the people who has left. There needs to be more transparency and training for management.

5.0
Sep 25, 2024

Amazing

Recommend
CEO approval
Business Outlook

Pros

It has a great culture and a bunch of talented people.

Cons

Towards the end, they hired quite questionable people. PR Lead who knew nothing about leading PR efforts and aligning with the entire front row of marketing. Social Media Manager who didn't know how to lead and build a local-centric strategy for a specific market.

avatar
Luno Response
1y
Thank you for acknowledging the strong culture we have built at Luno – it’s something we truly pride ourselves on, and we’re glad to hear you appreciated it during your time with us. We believe that cultivating an environment where talented people can thrive is key to our success. Regarding your feedback on hiring, we recognise that selecting the right talent is essential to maintaining our high standards. That’s why we’ve implemented a thorough and rigorous hiring process to ensure that we bring in individuals who align with our values and have the skills needed to contribute to our team.
3.0
Aug 3, 2024

Salary

Recommend
CEO approval
Business Outlook

Pros

Work life balance is reasonable. Fully remote work. Non Toxic Culture. Opportunity to grow between departments. Lunch at work. Work Transport.

Cons

Systems need to be upgraded in order for all tasks to be completed efficiently. Systems are not working for us. Improvement on salaries especially internally need to be improved. External hires get paid more without doing the work. No provident fund benefits.

avatar
Luno Response
1y
Thank you for your review. We appreciate that you value our work-life balance, remote work, and positive culture! Enhancing diversity and ensuring fair compensation are priorities for us and fundamental to what we hope to achieve as a business. Your feedback in incredibly valuable and will be communicated accordingly.
Viewing 70 - 72 of 568 Reviews

Glassdoor has 584 Luno reviews submitted anonymously by Luno employees. Read employee reviews and ratings on Glassdoor to decide if Luno is right for you.