Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 131 reviews)); "Great people to work with" ((in 64 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 33 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 6 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

5.0

Oct 1, 2019

Inspired and privileged to work with talented people

Pr lead for africa

Recommend

CEO approval

Business Outlook

Pros

Working with some of the smartest, yet very grounded, people I have ever come across.

Cons

No negatives to report for now.

Luno Response

Thank you for taking the time to write your review! It's great that you're enjoying your Luno journey!

5.0

Aug 8, 2019

Great environment.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great work ethics and environment. Great opportunity for growth.

Cons

Not much to complain about.

5.0

Jul 19, 2019

Working at Luno

Support engineer

Recommend

CEO approval

Business Outlook

Pros

Amazing work environment. Looks after staffs needs. Always wanting staff to upskill themselves with learning opportunities which is a plus.

Cons

Alot of people would say medical aid would be great but the compensation thats provided should be suffice to cover medical on a personal level.

Luno Response

Thank you for sharing your positive experience, we hope to continue to delight you! To the moon 🚀

Viewing 475 - 477 of 567 Reviews

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