Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has been stable over the past 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "Great people to work with" ((in 66 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "The benefits are great as well!" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 9 reviews)); "Absolutely toxic management." ((in 6 reviews)); "The company does not have a pension fund for RSA employees" ((in 5 reviews)); "No stability or job security" ((in 5 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

5.0

Jan 3, 2022

Best of the best.

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

A company that cares for its employees, Makes you feel like you are part of the business, not just a number.

Cons

System process. Policies need to be better organized.

Luno Response

Thanks for your review, and for the feedback in relation to our processes and policies. As a fast growth business, we are always looking to improve and be intentional about how we scale!

5.0

Jan 2, 2022

Working at Luno

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

Working for a company that holds the key to the future. Salary is good. Benefits are great. We more than just employees, we family! Growth is literally waiting for you. The training and onboarding process is awesome.

Cons

Maybe the hours isnt for everyone

Luno Response

Thank you for your review!

5.0

Dec 9, 2021

Best time in a company!! Fairness and warm welcome are the best!!!

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

Since my interview process and onboarding, I would say Luno did a great job! A very warm welcome from the team, they count you in since day 1!! They make sure you are on a good hand, from mentors and seniors they all really helpful!! The culture here is amazing, Moontality at its finest!! Love being here and I have a big dream that I hope I can achieve with Luno. This is the company everybody would love to be in!

Cons

So far nothing come up in my mind. So far so good! :D

Luno Response

Hi Lunaut! Thank you for taking the time to write your review, and we're really pleased your first few weeks have gone so well! Please keep continuing to provide your feedback to us so we can keep improving. Kelly

Viewing 463 - 465 of 568 Reviews

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Best of the best.

Working at Luno

Best time in a company!! Fairness and warm welcome are the best!!!

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