Lumen reviews

3.4

57% would recommend to a friend

(7,781 total reviews)
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Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee benefit - FTO, mental health day

Cons

Low pay, limited promotion opportunities

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Lumen Response
1y
Thank you for being open with us. We hope that you continue to enjoy the work benefits. We want to hear from people like you to learn how we can do better. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for all that you do at Lumen!
5.0
Jun 15, 2025
Recommend
CEO approval
Business Outlook

Pros

I love working at Lumen, my team is amazing. My manager is my friend and is always very transparent and my biggest advocate. The company has been undergoing some big changes that feel inspiring and exciting and have been clearly communicated. It’s a really great company to work for.

Cons

I’m not particularly inspired by the tech industry so it’s not a passion fueling job.

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Lumen Response
1y
Thank you for leaving a thoughtful review about your time at Lumen. We're happy to know that you value the leadership here. We're happy to have you on the team!
3.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay scales is less but good learning curve for freshers

Cons

Don't expect proper hike and benefits

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Lumen Response
1y
Thank you for sharing your thoughts. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We wish you all the best with the next step in your career.
Viewing 250 - 252 of 7,781 Reviews

Glassdoor has 8,431 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.