Lumen reviews

3.4

57% would recommend to a friend

(7,782 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Apr 23, 2017
Recommend
CEO approval
Business Outlook

Pros

The company has good benefits. Its leaders are smart and rooted in the unifying principles. Through M&A the company has grown to a have a large presence in the market.

Cons

The leadership in the sales organization seems to be in a constant state of flux. The organization could really benefit from a consistent course of action. Also there are way too many systems to work with.

2.0
Apr 10, 2017

Manager

Recommend
CEO approval
Business Outlook

Pros

Good Direct Supervisor, but everything above Director Level was not good.

Cons

Lip Service to 'Unifying Principles', but actions speak louder...fraught with Hypocracy and poor VP perfermance...excessively short sighted and only made decisions when forced.

2.0
Feb 16, 2017

Disappointing

Recommend
CEO approval
Business Outlook

Pros

Benefits are good and company tries year after year to try different things to bring in new talent. Wellness benefits are a real plus.

Cons

Employees are not empowered. Leadership does not trust employees or provide opportunities to shine. Employees are not encouraged to identify challenges - you are perceived as a non-team player.

Viewing 229 - 231 of 7,782 Reviews

Glassdoor has 8,432 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.