Lumen reviews

3.4

57% would recommend to a friend

(7,782 total reviews)
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Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Jun 19, 2019

Big hot mess

Recommend
CEO approval
Business Outlook

Pros

If you are working in the former Level 3 areas it’s like you do not exist. There are no resources to help. No one cares to help they just pass the buck. So there are no pros

Cons

Benefits are lousy, there is no culture upper management says they are waiting to help , but when you ask they punt and tell you to sell more no one has got a commission check in the north east . Pay plan is not geared towards the sales rep.

3.0
Jun 5, 2019

no raises even for cost of living

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

annual bonuses (not guaranteed), good PTO, friendly co-workers

Cons

no raises, even for cost of living. Negotiate for a very high salary that you will be happy with for a few years before accepting a position. All work starts at a contract through CHC, which may make it more difficult to negotiate the higher wage.

2.0
May 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay are very good.

Cons

My department manager joined in on the gossip and backstabbing that occurred. If he didnt like you, he didnt tell you all the different codes you can use for time sheet purposes and many times I would miss out on pay opportunities. Made work life absolutely miserable

Viewing 199 - 201 of 7,782 Reviews

Glassdoor has 8,432 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.