Lumen reviews

3.4

57% would recommend to a friend

(7,777 total reviews)
avatar

Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,777 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent and low cost Benefits

Cons

We need a few more managers

avatar
Lumen Response
9mo
Thank you for taking the time to write a review. We’re glad to hear you’ve had a positive experience and value the benefits we offer. Lumen’s investment in our people is essential to our success, and developing new skills supports and fosters the behaviors that help transform our culture. We appreciate your feedback, and we’re happy to have you on the team!
4.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work helps life/work balance.

Cons

Not sure of what's next due to more prominence in the US and not UK.

avatar
Lumen Response
9mo
Thank you for sharing your experience with us and for your many years with Lumen. We’re glad to hear that remote work has supported your work-life balance and contributed positively to your experience here. We really appreciate your feedback and we're happy to have you on board with us.
4.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance Learning opportunities Best in market leave policy Decent health insurance

Cons

At the time of writing this review the company is currently under migration phase of many legacy apps and services so lot of changes and replannings Career growth is slow Hike is less compared to market standards

avatar
Lumen Response
9mo
Thank you for taking the time to share your experience with us. We’re glad to hear that you’ve enjoyed the work-life balance, learning opportunities, and benefits Lumen provides. We understand that times of transition, like application and service migrations, can feel challenging. We really appreciate your transparency, and we’re happy to have you on the team.
Viewing 187 - 189 of 7,777 Reviews

Glassdoor has 8,426 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.