Lumen reviews

3.4

57% would recommend to a friend

(7,777 total reviews)
avatar

Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,777 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Sep 16, 2025

What a joke

Recommend
CEO approval
Business Outlook

Pros

Great Benefits and employee services

Cons

Too many to list company can’t deliver even the simplest services and if you’re not another Fortune 500 company good luck

avatar
Lumen Response
9mo
Thank you for sharing your experience with us. We agree the benefits and employee services are best in class. At Lumen, We believe in helping everyone to reach their full potential, and we recognize that delivering reliable services to our customers is essential to supporting employees in doing their best work. We appreciate your feedback and thank you for being part of the Lumen team.
4.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work life balance Great place to work

Cons

Hikes are less Salary is bit lower standards as compared to the market

avatar
Lumen Response
9mo
Thank you for sharing your experience with us. We’re glad to hear that the flexibility in your schedule has supported a positive work-life balance. We recognize your concerns regarding compensation. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure our pay is market competitive. We appreciate your feedback and are happy to have you on the team!
5.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

This company is wonderful to work for, I have had great experiences with managers and experiences presented by the company.

Cons

It is a hectic place to work, but everyone experiences that there.

avatar
Lumen Response
9mo
Thank you for taking the time to write a review. We’re glad to hear about your positive experiences with both leadership and the opportunities available at Lumen. We appreciate your feedback and are happy to have you on the team!
Viewing 175 - 177 of 7,777 Reviews

Glassdoor has 8,426 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.