Lumen reviews

3.4

57% would recommend to a friend

(7,779 total reviews)
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Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Nov 24, 2014

Worst Company Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none to list

Cons

They play favorites. If you speak up and offer your experience, they don't want to hear it. Upper Management are out of touch with the employees.

1.0
Nov 20, 2014
Recommend
CEO approval
Business Outlook

Pros

If your thing is job security and would prefer to "do your time" at work this is a great place to work.

Cons

little room for movement within the company. You must fit a very specific demographic to have any hope of career mobility within their IT organization.

1.0
Oct 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Top management is idealistic, says you need to serve the customer at all cost. They allow 1st level managers to punish their best people for wanting to do their jobs and follow the union contract, while top management (with their golden perks) pretend everything is great.

Cons

Top management enables 1st line managers to set up employees for failure, then backstab to eliminate those who do not suck up, and fill those jobs with relatives, friends, and people they have slept with. Benefits are less than before (and sinking), and employees are now required to pay health insurance for their families, where 7 years ago it was covered. Employees are afraid. The union contract is worthless except for pay. Union officers are in bed with management. They pretend members have union rights, but they refuse to act, and it takes years of expensive and drawn out lawsuits in the courts outside the company to enforce union rights. In the end you will lose the case. Union officers use harassment and intimidation to help their friends and relatives, and everyone else has to fall in line and take it, and/or be demoted or fired.

Viewing 136 - 138 of 7,779 Reviews

Glassdoor has 8,428 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.