Lumen reviews

3.4

58% would recommend to a friend

(7,767 total reviews)
avatar

Kate Johnson

72% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Feb 25, 2010

Current climate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good team of employees, great people to work around. Very flexible environment, good benefit packages. Overall a good place to work at.

Cons

Since the merger with CenturyTel things have not been communicated clearly, a lot of employees are visibly not satisfied and are looking for change

4.0
Feb 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Customer focused - Stable Management - Good Wage in today's economy - Reasonable Hours - Focused on the future and moving forward with latest technology

Cons

Not too much really. Good company to work for. There are a few growing pains right now with recent merger with Embarq but company will be stronger in the long run.

4.0
Feb 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Working as an outside technician enables one to be mobile throughout the day as opposed to being inside an office or cubical all day. Spring and Fall weather are the best... and to be able to enjoy the outdoors while at work... even better! I thoroughly enjoy troubleshooting and installing service, it promotes a sense of accomplishment and I feel great about it at the end of the day.

Cons

As an outside technician, one may encounter: crawlspaces, attics, pests, unruly pets, rain, snow, mud, wind, extreme cold and hot temperatures.

Viewing 7747 - 7749 of 7,767 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.