Lumen reviews

A culture of good ol boy (though it includes women) sr management that does not listen to the highly experienced middle managers and most importantly line employees Lack of trust by sr management in middle management and employees as shown by their inability to delegate decision making outside of the VP level and above. Apparent confusion on where to focus resources. Seems like we change strategic directions on a monthly basis wasting time. Poor compensation practices. Key talent has started to leave the company and more will follow as the economy improves

The management has been very top-down. I've seen a number of decisions made by someone relatively high up in the food chain end up causing problems later on, with no accountability ('cause that wasn't their job anyway, right?). With the merger with Embarq having recently happened, the re-org that took place seemed to be a bit of a fruit-basket upset, with managers being positioned in places they probably shouldn't be, my manager among them. A poorly implemented time-tracking process has lead to everyone having no capacity, because senior management gets a red flag when someone is short of 40 hours, so, who's going to not track a full 40 hours? Hmm? There is a lack of cohesion and vision when it comes to managing their website, which may be a result of the recent merger, but there doesn't seem to be any desire to change.