Lumen reviews

3.4

58% would recommend to a friend

(7,766 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
3.0
May 12, 2011

okay

Recommend
CEO approval
Business Outlook

Pros

great place to work in the telecommunications area

Cons

schedules change every 3 months but have great management team

2.0
May 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Well known company that looks good on a resume; some very good employees (some very not good: Reasonable benefits; Great time off paid for new employees and long timers

Cons

I had access to employee salaries across the company and my business unit paid the lowest for my postion for me and all of my colleagues; constantly had to deal with boss complaining non-stop about a former employee (that he fired) and then resting on his laurels of nobody ever quit their job once he hired them (made me feel like I was in bondage to him but only ever able to do as well as his opinion of my fired predessesor; Review was a 20 sec statement where he took credit for the work I had completed without ever giving me any real feedback or vision for changes

2.0
May 3, 2011
Recommend
CEO approval
Business Outlook

Pros

There were some good people that I met along the way. Employee's are able to make a difference with the customer. In the last few years, many ineffective employees were let go (many were good old boys). Finally, the company started to offer proper high speed internet to many locations.

Cons

The lack of accountability lowered moral and productivity. This created an environment where good workers were punished and poor/sloppy workers were not. Database and workforce software upgrades were poorly designed and impliemented. It usually seemed like they were implemented too early and were done in haste in order to meet a deadline.

Viewing 7648 - 7650 of 7,766 Reviews

Glassdoor has 8,414 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.