Lumen reviews

3.4

57% would recommend to a friend

(7,781 total reviews)
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Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Aug 18, 2011

Fair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

employee's that i work around are nice to work with and make you feel like part of the team.

Cons

When a merger takes place they do not look at the whole picture and just assume that your job is no longer needed before they see what is truly there

4.0
Aug 4, 2011

Met a lot of great people over the years!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and pay were great! Worked with a lot of great people over the years!

Cons

No advancement opportunity unless willing to move out of area.

3.0
Aug 4, 2011

It was an interesting experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was working in a tech support capacity so the job was pretty easy. I supported their ProDSL product so it was fun to work with small and medium sized businesses. Though they have long since discontinued the product. The people I worked with were great as well.

Cons

Many management decisions seemed to lack common sense. Qwest was constantly changing workflow policies which meant constantly learning new policies.

Viewing 7618 - 7620 of 7,781 Reviews

Glassdoor has 8,430 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.