Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (149) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (70) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 691 reviews)); "Schedule is flexible and good for work/life balance" ((in 615 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 459 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 443 reviews)); "Flexible and can work from home." ((in 176 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 393 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 152 reviews)); "Lots of layoffs and re" ((in 149 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 133 reviews)); "Poor upper management and stressful" ((in 127 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

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Lumen

Lumen reviews

3.4

57% would recommend to a friend

(7,778 total reviews)

Kate Johnson

70% approve of CEO

48% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Aug 31, 2012

Started with Qwest & transitioned with the CenturyLink merger

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very little pros to working for CenturyLink

Cons

The company is in over their head! Upper management has very little faith in managers or supervisors - they macro manage all employees rather than trusting them to lead their teams. Very cheap, pay is way lower than it was with Qwest. The company favors their Legacy CenturyLink employees. The future doesn't look bright for Legacy Qwest employees. Upper management doesn't follow company principles.

3.0

Aug 29, 2012

Cool work with bad experiences

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

General Shifts Work life balance is good thing Work culture is good

Cons

Foolish HR policies Lack of transparecy

5.0

Aug 26, 2012

well.. i am fresher. but know about company through friend

Software telecom

Recommend

CEO approval

Business Outlook

Pros

i work for Qwest because i think it the better company i got. At this company you no need to put all your stress, because job is very easy. the people who get job think i have to go to work in formal dress. but at Qwest it is not necessary. you can go in any kind of dress.

Cons

the company will help you with study loan for your higher studies.

Viewing 7477 - 7479 of 7,778 Reviews

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Started with Qwest & transitioned with the CenturyLink merger

Cool work with bad experiences

well.. i am fresher. but know about company through friend

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