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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,782 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Feb 12, 2013

      A good place to earn credibility and a positive reputation for yourself.

      Strategic account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The scope of the products and the network reach makes CenturyLink a solid player in the market. As the 3rd largest U.S. telecom company, there is a lot of room to grow which is a great opportunity for a sales person. Tenured staff make the job of the salesperson easier and more attractive for clients to continue doing business with you.

      Cons

      Recent M&As have slowed some things down. In a year or two, I predict smooth sailing. Sr. Management has been very good at listening to the issues and taking action on them. It's not easy turning around a cruise ship, but they're managing.

      3.0
      Feb 12, 2013

      Swamp People

      Senior engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Union is still strong, local management team gets out of the way so I can do my job, benefits are ok but nothing spectacular, job stays at work. Able to move around and advance.

      Cons

      Constant shuffling of Directors, VP's, and business units each with a new direction. Bitter legacy CenturtTel people (they feel entitled to jobs because "they bought Qwest" even if they have far less experience running a global company. What worked for a department of 15 does not translate to success with a combined group of 200 people. Weirdo religion overtones. Benefits and pay are under attack. Everything is going to be contracted out.

      Viewing 7390 - 7392 of 7,782 Reviews
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      Glassdoor has 8,432 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.