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      Lumen

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      Lumen reviews

      Swamp People - Senior Engineer Lumen Employee Review

      3.0
      Feb 12, 2013
      Senior engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Union is still strong, local management team gets out of the way so I can do my job, benefits are ok but nothing spectacular, job stays at work. Able to move around and advance.

      Cons

      Constant shuffling of Directors, VP's, and business units each with a new direction. Bitter legacy CenturtTel people (they feel entitled to jobs because "they bought Qwest" even if they have far less experience running a global company. What worked for a department of 15 does not translate to success with a combined group of 200 people. Weirdo religion overtones. Benefits and pay are under attack. Everything is going to be contracted out.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      2d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      2d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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