Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (149) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (70) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 683 reviews)); "Good Work Life Balance and WFH" ((in 632 reviews)); "The pay is good and the product line is broad" ((in 463 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 428 reviews)); "Good culture and down to earth coworkers" ((in 179 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 388 reviews)); "Lots of layoffs and re" ((in 160 reviews)); "Senior leadership from CenturyTel still have the "Old Bell Company" mentality where employees and customers should be seen/pay their bills and not be heard." ((in 150 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 136 reviews)); "low salary and non timely promotions" ((in 130 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

Skip to content Skip to footer

Notifications

Lumen

Lumen reviews

3.4

57% would recommend to a friend

(7,785 total reviews)

Kate Johnson

70% approve of CEO

49% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Jul 9, 2013

Expected all from you, and didn't give you same in return.

Inbound sales associate

Recommend

CEO approval

Business Outlook

Pros

Very nice incentives, own workspace, nice attendance policy

Cons

Constantly, to the literal minute, company policy changes that went into effect while on shift.

5.0

Jun 26, 2013

Best entry level job for individuals with no college education

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay with pretty decent benefits and if you are a full time employee you earn three weeks paid vacation your first year. Alot of room for advancement,

Cons

Work at a computer the entire shift while having to process orders and track your work to ensure that you meet monthly service level goals,

4.0

Jun 24, 2013

Company on the move

Sales

Recommend

CEO approval

Business Outlook

Pros

New local focus in Qwest markets will pay dividends. They are turning the corner in terms of making that happen.

Cons

Still very stilted in terms of how they manage territories and accounts. They still face tough competition from a cost stand point and it is difficult for them to compete with their cost structure.

Viewing 7339 - 7341 of 7,785 Reviews

Top companies for "Compensation and Benefits" near you

Amdocs

3.5★Compensation & Benefits

Cisco

4.0★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

SAP

3.9★Compensation & Benefits

Jobs at Lumen

CUSTOMER SUCCESS CONSULTANT-INDIRECT

Telecommunications Technician

Senior Director Commercial Strategy

Telecommunications Technician

Telecommunication Technician

Lumen reviews FAQs

Reviews Lumen reviews

Lumen

Lumen reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Expected all from you, and didn't give you same in return.

Best entry level job for individuals with no college education

Company on the move

Top companies for "Compensation and Benefits" near you

Jobs at Lumen

Lumen reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Lumen

Lumen reviews FAQs