Lumen reviews

3.4

57% would recommend to a friend

(7,785 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Jul 23, 2013

Too old school for new economy

Recommend
CEO approval
Business Outlook

Pros

- Knows how to manage to bottom line - Conservative and therefore somewhat stable

Cons

- No innovation - Too risk adverse to survive - Completely dependent on older generation of subscriber base who just haven't cancelled their home phone for whatever reason. - Outsourced technology - Doesn't get how to be successful in the digital age

2.0
Jul 22, 2013
Recommend
CEO approval
Business Outlook

Pros

The people are professionals and are open to collaboration. Teams are great working to get the job done to the best of their ability.

Cons

Telecommunication is a tough industry with ever changing technology. Management does not listen to some of their best talent when faced with keeping customers satisfied.

Viewing 7333 - 7335 of 7,785 Reviews

Glassdoor has 8,435 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.