Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (149) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (70) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 687 reviews)); "Good work life balance and flexible" ((in 624 reviews)); "The pay is good and the product line is broad" ((in 476 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 425 reviews)); "Good culture and down to earth coworkers" ((in 188 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 396 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 152 reviews)); "Lots of layoffs and re" ((in 149 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 137 reviews)); "No training and no escalation processes for when a new employee needs on the job help." ((in 135 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

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Lumen

Lumen reviews

3.4

57% would recommend to a friend

(7,785 total reviews)

Kate Johnson

70% approve of CEO

49% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Aug 2, 2013

Good pay, but no real chance of moving up without knowing someone

Circuit order provisioner

Recommend

CEO approval

Business Outlook

Pros

Pay, Benefits, Retirement, They do give adequate raises

Cons

Senior Management is impractical and always changes processes every quarter

2.0

Aug 1, 2013

All depends on who you work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some people love this company and stay their entire life, the group i work in is very well paid

Cons

the group i work for is run by an incredibly micro manager. poor leadership skills and employees are treated like kindegartners. zero work life balance, we are never allowed to work from home, even if there is a blizzard outside. horrible employer if you have a family.

3.0

Jul 29, 2013

Pleasant enough.

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible work location and hours

Cons

Pushing in house one size fits all technologies. Promotions are hard to come by.

Viewing 7327 - 7329 of 7,785 Reviews

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Good pay, but no real chance of moving up without knowing someone

All depends on who you work for

Pleasant enough.

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