Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (149) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 675 reviews)); "Schedule is flexible and good for work/life balance" ((in 625 reviews)); "The pay is good and the product line is broad" ((in 471 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 429 reviews)); "good culture and feels like a team" ((in 178 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 389 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 156 reviews)); "Layoffs and restructuring are constant." ((in 155 reviews)); "low salary and non timely promotions" ((in 135 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 135 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

Lumen reviews

3.4

57% would recommend to a friend

(7,785 total reviews)

Kate Johnson

70% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,785 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

4.0

Aug 21, 2013

Great in some ways, weak in others...

Operations technician i

Recommend

CEO approval

Business Outlook

Pros

Work atmosphere is professional but casual; Leadership is good; Benefits can be great; training is good

Cons

Slow to get things done; Have to wait for promotions, even if you're ready; Talent acquisition at lower levels has very low expectations, which can lead to unskilled techs working skilled jobs; final steps of merger with embarq have left a few areas scattered (but this is truly getting better)

2.0

Aug 20, 2013

Telecom Company without Mobile Division

Info systems engineer ii

Recommend

CEO approval

Business Outlook

Pros

-Good coworkers with strong technical skills -Small team where everyone knows each other

Cons

-No chance for upward mobility working at satellite campus -Lack equipment upgrade every 3 years

5.0

Aug 20, 2013

Centurylink is a Leader in their chosen markets

Acquisition account executive

Recommend

CEO approval

Business Outlook

Pros

Centurylink is one of the largest telecom companies nationwide and is aggressively moving to implement IP TV in select areas

Cons

Centurylink has chosen not to be competitive in the rural markets

Viewing 7318 - 7320 of 7,785 Reviews

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Lumen

Lumen reviews

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Great in some ways, weak in others...

Telecom Company without Mobile Division

Centurylink is a Leader in their chosen markets

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