Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (149) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 675 reviews)); "Schedule is flexible and good for work/life balance" ((in 625 reviews)); "The pay is good and the product line is broad" ((in 471 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 429 reviews)); "good culture and feels like a team" ((in 178 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 389 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 156 reviews)); "Layoffs and restructuring are constant." ((in 155 reviews)); "low salary and non timely promotions" ((in 135 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 135 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

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Lumen

Lumen reviews

3.4

57% would recommend to a friend

(7,785 total reviews)

Kate Johnson

70% approve of CEO

49% positive business outlook

Ratings by demographic groups

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Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

4.0

Aug 22, 2013

Great worklife balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work with schedules and allow you to run errands then come back and makeup your time.Staff is very friendly.

Cons

Internship is a lot of busy work. Not a great hands-on experience.

4.0

Aug 22, 2013

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay and benefits are great.

Cons

They keep changing processes as soon as you get used to one.

4.0

Aug 21, 2013

Rewarding but stressful

Customer service and sales representative

Recommend

CEO approval

Business Outlook

Pros

Pay, flexibility, and very rewarding you get all types of gift cards and other incentives.

Cons

They really push hard for sales but if you can stick it out the pay will eventually make up for the amount of stress that you have to deal with.

Viewing 7315 - 7317 of 7,785 Reviews

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Rewarding but stressful

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