Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (149) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 675 reviews)); "Schedule is flexible and good for work/life balance" ((in 625 reviews)); "The pay is good and the product line is broad" ((in 471 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 429 reviews)); "good culture and feels like a team" ((in 178 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 389 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 156 reviews)); "Layoffs and restructuring are constant." ((in 155 reviews)); "low salary and non timely promotions" ((in 135 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 135 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

Lumen reviews

3.4

57% would recommend to a friend

(7,785 total reviews)

Kate Johnson

70% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

5.0

Aug 30, 2013

Fun and rewarding place to work

Customer care specialist i

Recommend

CEO approval

Business Outlook

Pros

Benefits are great, pay is great, chance for commission, a chance to advance your career, great staff. multiple types of training to keep employees refreshed and up to date to offer customers the best customer service

Cons

The job can be stressful and all the training could be overwhelming, but rewarding.

3.0

Aug 29, 2013

received lots of experience in the call center inbounding calls

Client support

Recommend

CEO approval

Business Outlook

Pros

Managers worked with you to make the job easier

Cons

They did do lots of micromanaging i

4.0

Aug 28, 2013

pretty happy place to work

Customer service and sales representative

Recommend

CEO approval

Business Outlook

Pros

good environment if you call centers

Cons

didnt like being a pushy salesman

Viewing 7309 - 7311 of 7,785 Reviews

Top companies for "Compensation and Benefits" near you

Amdocs

3.5★Compensation & Benefits

Cisco

4.0★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

SAP

3.9★Compensation & Benefits

Jobs at Lumen

Lead Corporate Investigator

CUSTOMER SUCCESS CONSULTANT-INDIRECT

Director of Data Governance

Account Manager Senior - Inside Public Sector

Lumen

Lumen reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fun and rewarding place to work

received lots of experience in the call center inbounding calls

pretty happy place to work

Top companies for "Compensation and Benefits" near you

Jobs at Lumen

Lumen reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Jobs at Lumen

Lumen reviews FAQs