Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 677 reviews)); "Good Work Life Balance and WFH" ((in 619 reviews)); "The pay is good and the product line is broad" ((in 457 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 436 reviews)); "Work from home was great" ((in 173 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 387 reviews)); "Senior leadership from CenturyTel still have the "Old Bell Company" mentality where employees and customers should be seen/pay their bills and not be heard." ((in 155 reviews)); "Lots of layoffs and re" ((in 154 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 137 reviews)); "low salary and non timely promotions" ((in 130 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

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Lumen

Lumen reviews

3.4

57% would recommend to a friend

(7,789 total reviews)

Kate Johnson

70% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,789 reviews)

Ratings by demographic groups

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Lumen has an employee rating of 3.4 out of 5 stars, based on 7,789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

1.0

Oct 1, 2013

I hate telco;s, they are all the same.

Senior network engineer

Recommend

CEO approval

Business Outlook

Pros

They have allot of interesting work.

Cons

Low ball bids so people have to work like a dog.

3.0

Sep 27, 2013

The first 5 years were Awesome, then disaster happened

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Friends were made while there

Cons

If you have the ambition to think out of the box and improve processes you won't go far with this company

4.0

Sep 27, 2013

Good exposure to technology

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good exposure in terms of technology and domain

Cons

less understanding of process causes product delivery slow.

Viewing 7291 - 7293 of 7,789 Reviews

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I hate telco;s, they are all the same.

The first 5 years were Awesome, then disaster happened

Good exposure to technology

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