Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 689 reviews)); "Good Work Life Balance and WFH" ((in 620 reviews)); "The pay is good and the product line is broad" ((in 461 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 428 reviews)); "Good culture and down to earth coworkers" ((in 178 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 390 reviews)); "Lots of layoffs and re" ((in 163 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 160 reviews)); "low salary and non timely promotions" ((in 136 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 133 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

Lumen reviews

3.4

57% would recommend to a friend

(7,790 total reviews)

Kate Johnson

70% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,790 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

1.0

Oct 18, 2013

Challenging and demoralizing all at the same time.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you want to gain a knowledge of how NOT to run a company, than this is the place to look.

Cons

Incompetence from the top down. This company started out small and got way too fast. They treat their employees like garbage and have an extremely high turnover rate. Their customers hate them and their employees burn out quickly.

3.0

Oct 17, 2013

centurylinks is a good company to work for

Software engineer

Recommend

CEO approval

Business Outlook

Pros

the company provides flexi timings. It has good working environment. Cab facility is also available

Cons

Cab management is not proper. The cafeteria is not maintained properly.

4.0

Oct 16, 2013

Great company to work for.

Customer service sales

Recommend

CEO approval

Business Outlook

Pros

Enjoyed the flexibility and economics of working from home.

Cons

Strict scheduling and management allowing personal likes or dislikes of individual employees get in the way of making decisions that could retain valuable skillsets.

Viewing 7282 - 7284 of 7,790 Reviews

Top companies for "Compensation and Benefits" near you

Amdocs

3.5★Compensation & Benefits

Cisco

4.0★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

SAP

3.9★Compensation & Benefits

Jobs at Lumen

CUSTOMER SUCCESS CONSULTANT-INDIRECT

Manager Solution Architecture of DoW Accounts

Cloud Security and Vulnerability Management Consultant

Category Manager - Network Construction

Account Manager Sr - SLED

Lumen

Lumen reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Challenging and demoralizing all at the same time.

centurylinks is a good company to work for

Great company to work for.

Top companies for "Compensation and Benefits" near you

Jobs at Lumen

Lumen reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Jobs at Lumen

Lumen reviews FAQs