Lumen reviews

3.4

57% would recommend to a friend

(7,790 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Dec 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Great culture established by my peers who all feel we are in the same boat.

Cons

COMPENSATION! COMPENSATION! COMPENSATION! The base salary continues to decrease as the expectation for delivery continues to increase. In any sales role that is the least of your worries because any veteran sales person would argue that you take the job for the money you intended to make on commissions. Speaking of commissions YOU WILL NEVER SEE THIS PAYOUT. You can have a banner year and break records across the entire organization and have nothing but excuses from the "comp Team" instead of payouts. BE CAUTIOUS of this employer as to see the compensation plan and have the sales cycle carefully explained to you. Zero career opportunities because the leadership is frightened for their jobs. There is an invisible line between departments that does not allow for growth and promotion to the upper tiers.

1.0
Dec 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Not much. Benefits are just ok.

Cons

Very little training. If you do not know telecom you are set up for failure from the beginning. Micro Management to the fullest. Goals are unrealistic and the accounts that you have to maintain do not bill enough for enterprise products that they expect you to sell. These customer are small biz and are lucky their doors are open.

Viewing 7252 - 7254 of 7,790 Reviews

Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.