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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,794 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Feb 1, 2014

      Its not what you think

      Center sales and service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, Large Break Room, & Functional Bathrooms. Parking space availability is fair. Desk and chairs are fair. The office is also fairly secure from the outside public.

      Cons

      The training doesn't prepare you for the deep politics and hidden agendas of the local management. You will quickly learn that the company manual on policies and procedures are opposite of what the office actually does. If you make a suggestion, it will be taken as an serious issue with the company and you will be greeted by these words, "These are serious charges ...." People are a company's greatest asset, not the company's greatest liability. Its too bad that the local management does not understand this.

      4.0
      Jan 31, 2014

      CenturyLink Business

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Company seems to be concerned for the health and family of their employees.

      Cons

      The left hand doesn't always support the right hand.

      Viewing 7225 - 7227 of 7,794 Reviews
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      Glassdoor has 8,443 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.