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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,790 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      5.0
      Feb 22, 2025

      Salary and company feedback

      Technical lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to work here. Good salary structure . I have been working since 2017.

      Cons

      Higher management having huge pressure to bring the client and work . New management is doing micromanagement .

      avatar
      Lumen Response
      1y
      Thank you for sharing your experience with us. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
      2.0
      Feb 22, 2025

      No place for Visible Christian

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The local culture of getting things done. Leading a team that was lean and growing them to be excellent leaders.

      Cons

      The DEI push on even people of color to convince us that we were underrated/impoverished from succeeding. Directed on going through the Mentors of Color program would help with growth. Even as a person of color wasn't enough because being a male and conservative automatically "excluded" my thoughts or views- no matter how objective they were. I would not be surprised if this caused my career to have a negative annotation in my file.

      4.0
      Feb 20, 2025

      If you love change

      Sr. manager, customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Building for the future. Simplifying legacy redundancies.

      Cons

      Heavy operational pace. Change tax in terms of personnel efficiency during transition.

      avatar
      Lumen Response
      1y
      Thank you for leaving an honest review. We appreciate your feedback to help us improve. Thank you for all that you do at Lumen !
      Viewing 373 - 375 of 7,790 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.