Lumen reviews

3.4

57% would recommend to a friend

(7,785 total reviews)
avatar

Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team environment, finally starting to give increases.

Cons

Long time without increases, never backfill positions. Lack of direction from middle management.

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Lumen Response
1y
Thank you for sharing your feedback with us. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. We hope that you continue to enjoy the work environment. Thank you for being part of the Lumen team!
3.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, Decent benefits. Good people.

Cons

They absolutely do not value their employees. Seems there is a new round of RIFs every week. Lots of great talent being shuffled off to go work for the competition.

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Lumen Response
1y
Thank you for taking the time to write a review. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
2.0
Apr 15, 2025

Fun times

Recommend
CEO approval
Business Outlook

Pros

No pros except a mediocre paycheck.

Cons

A lot of cons too many to list.

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Lumen Response
1y
Thank you for taking the time to write a review. We need feedback to learn about how we can improve. We hope you felt comfortable reaching out to your manager to discuss your concerns. We wish you all the best as you continue with your career!
Viewing 313 - 315 of 7,785 Reviews

Glassdoor has 8,435 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.