Lithia & Driveway reviews

Where to start. GMs are given free rein, stuck with a horrible GM, you are screwed. Start - Lithia buys store. Promises blue sky’s and minimal changes. 6 months - Most good folks gone, pay cut, all new processes/software implemented. 1 year - Lithia corporate cracks down on each GM/store for more profit, introduce lot rent, etc. From there, the downfall and exodus of the last few good folks left standing. GM’s cut everyone’s pay to make corporate happy and pad their own pockets, thin out key roles, overwork you, you get the picture. Lithia is too big for their own good. Decisions are made by board rooms of folks who have probably had their cars delivered to them by a car concierge for the past 20 years and the only time they have every stepped foot inside a real dealership is to show face for a PR event. Just look on any/all job board in any city, every Lithia store is always hiring - reason each store is a revolving door and top talent has gone elsewhere.

Hiring seems to be partly out of stores control and you get stuck with people your region rep thinks is a good fit. Payroll is terrible, no control at store level and long term employees tell me people always get shorted.