Lithia & Driveway reviews

There is a lack of focus and not a clear definition of who Lithia is and why a consumer would want to buy a car from them versus a competitor. Customer service is a low priority as long as cars continue to be sold. The working environment in the dealerships is poor and full of turnover. Generally speaking, pay is low and benefits are minimal and expensive until you hit management. The 401K match is dismal. General Managers make a good living and are the heros of the company. Why can't everyone be a hero?

Underpaid compared to other companies, old car dog sales people are very dishonest. Everyone backstabs each other to upper management for favoritism in getting a car deal done. Unethical practices are common company wide and are not talked about but are encouraged to keep your job. Hours are usually 60 to 70 hours plus the nights you stay up worrying about things in bed. Corporate sets unattainable goals that MUST be maiintained each month or you get laughed at in front of all management from parts,service,body shop and office in there weekly meeting and then are on the chopping block! Negoitating needs to get out of the 80's people are more informed its time to change the program SID!