L'Occitane reviews

3.3

49% would recommend to a friend

(1,111 total reviews)
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Reinold Geiger

78% approve of CEO

45% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 27, 2009
Recommend
CEO approval
Business Outlook

Pros

L'Occitane is fun for those that like competition, it's fun for those that love constant change too. The best part about L'Occitane is that they are a small sized company and you make great relationships with the people you work with and serve on a day to day basis. It's a close knit company that keeps a lot of things private which is great for company moral.

Cons

L'Occitane does not praise their best employees. It's really sad when a company has extremely hard working people that are not recognized for their hard work, time, and effort. There are a lot of false promises going on between management and secrets. I believe that the management in my area was immature, irresponsible, and unprofessional.

1.0
Apr 17, 2009
Recommend
CEO approval
Business Outlook

Pros

We got great employee discounts, and the products were absolutely amazing. They sold themselves practically, and it was nice to see customers so pleased with the products you sold them. The customers were quite often really great people, and after working there for awhile you develop customer-employee relationships that really lasted. Often regulars would drop in just to talk, even when they didn't need to pick anything up. For the most part, all of the regular staff (not including management) got along very well, and we enjoyed with each other. VERY occasionally HO would start some sort of sales contest, and the healthy competition made for some good times and really helped us boost our sales.

Cons

Where to begin!! Head Office held no regard for their employees whatsoever. Regardless of sales records, time spent with the company, customer allegiance, and good attitude, they did not care about your welfare whatsoever. If any sort of conflict came up, they resorted to firing the individual, hiring someone new, and going through the whole training process all over again, rather than just talking it out and coming up with a solution. The turn-over rate at this company was ridiculous. I started in the fall and by winter I was the longest standing employee, and had watched handfuls of employees and managers walk in and out. And for good reason, as they had no problem with ripping their employees off - rather than paying someone overtime, they'd switch them to salary and work them well over 40 hrs. a week. When they make store visits, they go around to all of the employees, attempting to get "dirt" on everyone, if you will, and yet never take the time to ask you personally how you think things are going. They believe your job/career should be your priority at all times; asking for time off is considered a huge annoyance and jepordizes your reputation as a dedicated worker. This company was so corrupt, it was a wonder I stayed as long as I did.

1.0
Mar 24, 2009
Recommend
CEO approval
Business Outlook

Pros

The products and staff discount are great. The stores are pretty and they are close enough to each other so you can get to know other people who work in the company. The customers come back often, so you get to know them too. People will even say hello to you and become sort of like your own customer. The company opens new stores a lot, so maybe you can go work in a brand new store.

Cons

The uniform is a big drag. Most places make you wear it, bit it was so unattractive. It's not an easy job to manage of you have something else in your life like a dog, kids, a second job, etc. It's pretty easy if you only work at this job part or full time.

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