L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
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Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Apr 2, 2014

Great entry level jo

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, culture and products.

Cons

Not much room to grow

2.0
Mar 27, 2014
Recommend
CEO approval
Business Outlook

Pros

The products are all wonderful and the customers are usually very kind. Very easy job once you get the hang of it

Cons

I am very dissatisfied with the management in the stores. They are unprofessional (ie talk about employees to other employees) and generally pushy. The DM is incredibly condescending and treats all sales associates like we know nothing, regardless of prior experience and education. While not described as such in store policy, the sales approach is aggressive. Contrary to the L'occitane management, some people really do just want to browse and that should be respected

4.0
Feb 28, 2014

Great growth opportunities

Recommend
CEO approval
Business Outlook

Pros

Several associates complain they do everything a manager does. And if you work for a great manager you would really believe this. Managers are expected to make personal sales goals, store goals and all operations. Having only pt associates makes stronger store managers. If associates are interested moving up it is possible with hard work and flexibility. We get the opportunity to try new products for free and get training with all new products Senior management shows appreciation for hard work when deserved. This is the first company in over 10 years of retail I felt like a person and not a number. Goals are based on numbers the previous year so no goal is unattainable like several stores I have worked for. I have bonused 9 of 12 months this fiscal year.

Cons

If you are in a select number of stores you may have a bad experience due to management or lack there of. You may also work in an area with only 1 or 2 stores which is harder to move up. Operations are a constant change without direction from people who will actually be using the forms.

Viewing 1033 - 1035 of 1,111 Reviews

Glassdoor has 1,984 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.