Great products, terrible management - Sales Associate/Keyholder L'Occitane Employee Review

2.0
Mar 27, 2014
Recommend
CEO approval
Business Outlook

Pros

The products are all wonderful and the customers are usually very kind. Very easy job once you get the hang of it

Cons

I am very dissatisfied with the management in the stores. They are unprofessional (ie talk about employees to other employees) and generally pushy. The DM is incredibly condescending and treats all sales associates like we know nothing, regardless of prior experience and education. While not described as such in store policy, the sales approach is aggressive. Contrary to the L'occitane management, some people really do just want to browse and that should be respected

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5.0
May 26, 2026
Recommend
CEO approval
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Pros

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Cons

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4.0
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Recommend
CEO approval
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Pros

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Cons

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