Does L'Occitane pay their employees well?

According to anonymously submitted Glassdoor reviews, L'Occitane employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at L'Occitane. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at L'Occitane?

48% of L'Occitane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated L'Occitane 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at L'Occitane?

Sales Associate (129) , Beauty Advisor (124) , Store Manager (73) , Vendedor (55) , Part Time Sales Associate (48) , Assistant Manager (39) , Boutique Manager (25) , Gerente (22) , Manager (20) , Analista Pleno (18) , Gerente De Loja (17) , Sales Associate/Keyholder (17) , Sales Assistant (15) , Senior Sales Associate (15) , Vendedor Comercial (15)

What are the pros of working at L'Occitane according to real employee reviews?

"great people to work with and understanding" ((in 55 reviews)); "great benefits and PTO." ((in 42 reviews)); "Teams are great" ((in 41 reviews)); "Free products and summer hours" ((in 36 reviews)); "Provided good training and how to serve customer." ((in 33 reviews))

What are the cons of working at L'Occitane according to real employee reviews?

"Bad management and very unorganized." ((in 73 reviews)); "District managers have very little experience other than running a store by themselves or a few employees." ((in 59 reviews)); "Bad upper management, understaffed, under compensated for amount of work for position, was responsible for higher level position work" ((in 46 reviews)); "low salary and stand for the whole day" ((in 33 reviews)); "long hours with no customers coming in" ((in 24 reviews))

What are employees saying about L'Occitane layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about L'Occitane layoffs and their outlook for job security at L'Occitane in 2026.

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L'Occitane

L'Occitane reviews

3.3

48% would recommend to a friend

(1,111 total reviews)

Reinold Geiger

78% approve of CEO

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Work/Life balance

2.7

Senior management

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Mar 9, 2017

Learn a lot

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Possibility to learn a lot

Cons

Senior employees quite rude and like to insult their employees.

L'Occitane Response

Hi, I'm sorry to hear that were not treated with kindness and respect during your time with us. This is not what we expect from our employees and have a implemented a positive company culture to try and deter this behaviour. We are sorry you didn't see this during your employment. All the best for your next role.

3.0

Mar 9, 2017

sales associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I really liked that everybody part-time is a key-holder and you were allowed to be in the store alone. The products, especially in skincare, are really nice and it really does teach you how to take better care of your skin. The discount is 40 and then 50 for a few days during Holiday in December.

Cons

Management. Management. Management. Just a tad manipulative and hypocritical- now I'm only speaking on my personal experience. The one manager we had previously was a very kind woman. Also, they are too focused on numbers and trying to make us all commit to a rigid selling strategy. I think the company would greatly benefit from changing their marketing strategy, There's a reason we are not doing as well as Lush from across the way. Out products are great but we are marketing them ineffectively. Also, you can't be full-time unless you're a manager or you are an A-volume store. For a key-holder position-it's underpaid for all that we have ti do.

1.0

Mar 8, 2017

Bad Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The products have an interesting history, are organic, and are quite nice for your skin

Cons

Lack of training for employees, lack of accountability with management, no response from corporate office regarding important issues (let alone follow up)

Viewing 766 - 768 of 1,111 Reviews

Jobs at L'Occitane

Asesores de ventas Departamental zona Centro

Asesores de ventas Boutique Duraznos

Promotores (as) para Departamental