L'Occitane reviews

3.3

48% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

44% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Mar 21, 2017

Part time sales

Recommend
CEO approval
Business Outlook

Pros

Great products, co-workers and customers.

Cons

Not enough hours, too many promotions.

1.0
Mar 19, 2017

Unprofessional and Unethical

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health insurance and 401k decent.

Cons

Wish there was a rating of 0 honestly. So many things to list. Unprofessional and unethical behaviors from regional directors and from district managers. Many store managers break labor rules as well as higher upper management and corporate partners. This place is an unhealthy enviorment and if you value your mental and emotional health, stay away. There are a lot of underlying racist values as well.

2.0
Mar 11, 2017

It was great at the beginning

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- I always looked forward to gratis -Lovely product (I genuinely like everything) - The store set up is beautiful!

Cons

I loved this job when I was a part timer but when I got promoted I began to see the negative parts... Mostly everything I've read on here is true sadly... -Why do they sale other skin care products? What's the point?? They ONLY want you to sell Divine! You can make your skincare percentage but if you don't sell a lot of Divine forget about being recognized. Divine isn't for everyone and frankly not everyone can afford it so why shove it down every customers throat. We have other awesome skin care that just sits there! -Work/Life balance hahahaha what's that??? I'm even not a manager but I here I am taking calls of my days all the time. -Speaking of management... Hire competent managers! My manager hires people but doesn't train them properly so I'm having to go behind her and train them the right way. She doesn't work very efficiently as a manager to the point that the part timers seek me for guidance .During my time I've gone through several store managers and a couple of district managers. We went MONTHS without a manager working open to closes days by ourselves days on end EACH time we didn't have a manager even when it was known way in advance. We'd confront the higher ups but the were too busy opening a new flagship stores to care about our little store... part timers essential rule the place. -No room to grow and false hopes. -Doesn't come out with new product like they used to but discontinues all the time which is frustrating for customers. -Too many last min changes to campaign often times instructions are vague and unclear. -The company is going down hill with all the new changes coming soon and all the DMs being let go its really concerning. The amount of people leaving corporate is insane every bonjour memo another person leaving... I could go on and on but bottom line only work as part time it will save you a lot of stress.

Viewing 763 - 765 of 1,111 Reviews

Glassdoor has 1,991 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.