Koch reviews

3.7

66% would recommend to a friend

(1,833 total reviews)
avatar

Charles G. Koch and Dave Robertson

79% approve of CEO

63% positive business outlook

Koch has an employee rating of 3.7 out of 5 stars, based on 1,833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Koch employee rating is in line with the average (within 1 standard deviation) for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Jun 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Experience purely depends on reporting manager. No variable pay, most of it is in-hand salary. 30 leaves a year.

Cons

Do not encourage learning. There was huge firing across the globe. Career growth is stunted. Long term employees esp. USA one do not want work to come to India. Deep politics. Huge amount of low level support work. Long term employees are insecure about jobs and misguide new emp. No culture of peer support. Overall a better company than many if you can see who is there to help and who is misguiding.

1.0
Jun 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary is good for experienced people

Cons

very unorganized work, unnecessary long hours, work is dumped

avatar
Koch Response
4y
Hello, this is Molly from the Talent Solutions team and I wanted to first thank you for all of your work over the years and taking the time to leave us a review. I am disappointed to read of your experience and would encourage you to speak to your manager on your concerns and ideas to better structure tasks and timelines, however please know I will be sharing this as feedback with the appropriate teams as well. Thank you again for sharing.
4.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Get exposure to lots of different technologies. Robust knowledge base. Can interact with users both via text chat and phone. Much of the work is automated. There are lots of other departments with jobs you can apply to. Flexible work from home. Flexible overtime. Flexible schedules.

Cons

Constantly bombarded with propaganda about how the CEO and capitalism are good. Many systems are poorly documented. Many process owners are poorly documented. Call volume is constantly high. No time for side projects. Strict dress code and punctuality requirements. Frequent crises and changes. Management always asks you to do more and better and faster. Users often submit tickets with too little information, incorrect priority rating, and don't respond to contact attempts.

avatar
Koch Response
5y
Hello, thank you for sharing about your experience in Wichita, KS. Please know that I have read your review and appreciate your honest feedback; I have also shared this with the appropriate leadership team. – Cali from Talent Solutions
Viewing 76 - 78 of 1,833 Reviews

Glassdoor has 2,112 Koch reviews submitted anonymously by Koch employees. Read employee reviews and ratings on Glassdoor to decide if Koch is right for you.