Kmart reviews

Bad management, bad pay, stupid policies that prevent you from helping customers, high rate of turnover, incompetent employees, ancient computers. The management is forced to enforce stupid policies. There is NO employee trust--even when you've worked there for years, they do not trust you with ANYTHING. It is made explicitly clear that there are NO raises. Corporate treats their employees like incompetent robots, and hatch moronic plans, like "Shop Your Way Rewards," that lose the company money, annoy customers, and provide meaningless hoops for entry-level employees to jump through. The register software is ancient, ugly, difficult-to-use, and poorly-designed. Management commits fraud and it is ignored if reported to corporate.

The pressure to sign customers up for their "Rewards" program is absurd. Each store has to get X number pf people so associates are given 2 30 minute "shifts" where they must roam the sales floor trying to get customers to sign up. I personally have had people get mad and walk out, because they have been asked 5 or 6 times. Managements response? "It's a condition of your employment" In other words, get them or you are fired. As for the major appliance dept, at least the store I work in, the selection is not conducive to high sales figures. When a customer is putting out $300 and up for something, they do NOT want to be shown a small picture in a book, or online. They want to touch it, open it, press the buttons, turn the knobs etc. KMart owns Sears, but since Sears had appliances LONG before KMart, they get the major displays.