Kmart reviews

3.6

56% would recommend to a friend

(6,688 total reviews)

Edward S. Lampert

58% approve of CEO

55% positive business outlook

Kmart has an employee rating of 3.6 out of 5 stars, based on 6,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jul 14, 2011

So much wasted potential !

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The flexibility of scheduling is perhaps the best aspect of KMart; they've worked with me for more than four years accommodating my constantly shifting academic schedule with precious few problems. Before the wage freeze, raises were generally ok to excellent (at least for me). The product line has increased in quality since my arrival, and the majority of my fellow coworkers are hardworking, dedicated people.

Cons

Management is either apathetic, incompetent, overworked or a combination of the three, resulting in poor communication overall, to fellow managers or associates. Problems are rarely addressed quickly, and lackluster employees are not dealt with accordingly, barring theft, resulting in a thoroughly weak team. There is no attempt to retain talent. The recent culling of the Major Appliance employees (i.e. all of them) has left nobody knowledgeable to work within that department, which certainly has resulted in lost sales. Raises are nonexistent thanks to the continuing wage freeze -- yet the stores have money to purchase HDTVs for the softlines area which serve no discernible purpose, and makeovers for the break room (which nobody uses). As previously mentioned, cashiers are forced to shove SYWR rewards cards & credit cards (with atrociously high interest rates) down the throats of customers. If cashiers do not meet quota, their hours are cut down to next to nil. Archaic technology is also a concern. The lack of full time employees for each department has resulted in seriously mismanaged and poorly run departments.

3.0
Jul 8, 2011
Recommend
CEO approval
Business Outlook

Pros

If you are need of a job. Benefits were OK Sales were great! Supervisors were great! Upper managerment not so great.

Cons

Upper management should listen to the "little people". Advancement was not so good, you have to know someone or you have be buddies with the managers. Long hours with little appreciation

Viewing 6490 - 6492 of 6,688 Reviews

Glassdoor has 7,010 Kmart reviews submitted anonymously by Kmart employees. Read employee reviews and ratings on Glassdoor to decide if Kmart is right for you.