Kmart reviews

3.6

56% would recommend to a friend

(6,688 total reviews)

Edward S. Lampert

58% approve of CEO

55% positive business outlook

Kmart has an employee rating of 3.6 out of 5 stars, based on 6,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Feb 21, 2012
Recommend
CEO approval
Business Outlook

Pros

it's a job, Hours were not too bad

Cons

poor training, poor benifits, DLPM was only interested in internals, emails about it everyday

3.0
Feb 21, 2012

a learning experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice store, good sales, decent products, well laid out store.

Cons

Procedures are in place for specific job duties. Management does not follow those procedures making it difficult to complete daily tasks. Management seems over concerned with numbers of how many signed up for rewards programs and not concerned enough about having enough checkouts open to prevent long lines and give really "actual" customer service. Too many reasons to have a "managers override" causing backups in checkout lines and upset customers.

3.0
Feb 20, 2012
Recommend
CEO approval
Business Outlook

Pros

great coworkers fun to interact with customers short shifts with breaks every 2 hours usually only 4 hour shifts commissions

Cons

insensitive mean managers if you don't get enough people to sign up for credit cards, reward cards, smart plans, and so on.. you get fired customers get annoyed and frustrated because at register it takes a ridiculous amount of time for them to get out of the store..due to surveys, questions, register prompts, sears credit cards, rewards cards, etc..ridiculous because if you don't ask them one thing..you are in danger of getting fired

Viewing 6400 - 6402 of 6,688 Reviews

Glassdoor has 7,010 Kmart reviews submitted anonymously by Kmart employees. Read employee reviews and ratings on Glassdoor to decide if Kmart is right for you.