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      KIKO

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      KIKO reviews

      3.3

      53% would recommend to a friend

      (260 total reviews)

      39% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Senior management

      2.6

      Work/Life balance

      KIKO has an employee rating of 3.3 out of 5 stars, based on 260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KIKO employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      260 reviews
      3.0
      Nov 4, 2016

      Somewhat average

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better pay compared to other cosmetics companies E.g MAC. Wonderful mix of employees, E.G not everyone is Italian or Polish They truly ENCOURAGE you to be yourself with your makeup and clothing.

      Cons

      Working 6 days in a row is a possibility. 800+ stores worldwide yet flagship is an absolute SHAMBLES. Promise makeup artists a particular rota then completely ignore it! Terrible recruitment of Sales associates/assistants. They expect you to meet the targets yet are out of stock on 50% of products! So they clearly think target will be met by the help of heavenly angels. Absolutely NO pension?? I'm pretty sure that's illegal in the UK. Unorganised. Seriously. Stockroom is so unorganised The floor changes WAY too often so you end up missing sales because you cannot find ANYTHING. And what is the point of store iPads that don't do anything?? Add wifi! Encourage the use of social media that's where your customers are!!

      2.0
      Jul 26, 2016

      Horrible place but ok at times.

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was decent, had some lovely coworkers.

      Cons

      Expected to be EXTREMELY pushy with customers, management was very cliquey, no product training, no work/life balance (even though I was part time I was expected to work near full time hours), no benefits (management never let us use our discount).

      1.0
      Sep 17, 2016

      DONT DO IT

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There aren't any. the company is a complete checkmate while ever the current director is there. They lack direction and focus and consistently devalue the brand for quick sales. There is non existent product training and the add on sales are based on someone's mistake rather than real add ons which means they're generally not a great buy and difficult to sell... they will hold you accountable for their error of judgement. They false promise promotions to over work staff and will say what they feel like at the time.

      Cons

      Pay, ethos, devaluation of brand, lack of communication

      Viewing 7 - 9 of 260 Reviews
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      ReviewsKIKO reviews

      Glassdoor has 662 KIKO reviews submitted anonymously by KIKO employees. Read employee reviews and ratings on Glassdoor to decide if KIKO is right for you.