Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 377 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 316 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 192 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 156 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 141 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and perks for NYC" ((in 230 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 72 reviews)); "Long hours during mechanical and weather delays." ((in 63 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 41 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

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JetBlue

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3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Feb 22, 2020

Racist against white people (mainly women in hiring)

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Travel Benefits and friends made

Cons

Racist against straight, white people. I'm not white, but I saw it happen at my Blue Room and during training/the line. No straight white people were hired!

2.0

Jan 13, 2020

No loyalty, hypocritical values

Support worker

Recommend

CEO approval

Business Outlook

Pros

Work from home, flight benefits

Cons

They do not care about their employees at all, terrible starting pay

5.0

Oct 17, 2018

Cabin Crew Manager

Cabin crew manager

Recommend

CEO approval

Business Outlook

Pros

Excellent opportunity for advancement, fantastic travel benefits, competitive pay.

Cons

Sometimes the ideas brewing in some high level executive meeting rooms make their way into the frontlines, with zero checks and balances. Sometimes in the face of adversity, middle management will vaporize years of good will gained from their staff for the sake of the bottom line and to impress upper management.

Viewing 25 - 27 of 3,081 Reviews

Jobs at JetBlue

Administrator, People Experience (Paisly)

Case Manager Crew Relations

Senior Analyst Accounts Payable

Coordinator Crew Relations

Manager Corporate Communications

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JetBlue reviews

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Ratings by demographic groups

Reviews by job title

Racist against white people (mainly women in hiring)

No loyalty, hypocritical values

Cabin Crew Manager

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