JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)
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Joanna Geraghty

66% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 2, 2014

Nice on the outside, but rotten on the inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(This is all my view points from the LIC Support Center) -Younger workforce - Energized environment, but this differs from dept to dept - Great architecture at HQ with a modern-esq look and feel - Most upper management are at least educated, but that comes with arrogance - People are polite and professional - Fun culture when folks are happy

Cons

VPs and higher have no clue as to what goes on with the Day 2 Day operations and therefore take the lead from their Directors and Managers. My first month there I heard so many jokes about job security, but never took anything seriously because I thought my credentials and experience will speak for themselves. Well, I was wrong. If they want someone else in the position that can be high performing (bringing their own people in), they will make sure you are setup to fail. You will slowly be phased out without even knowing and one day be called in to let you know you have been terminated with the reason there isn't enough work. Only to discover that more people were hired for the department. Lesson? Yes, don't be afraid to push boundaries because it seems those are the ones that make it. New Directors and old ones are re-hired to implement changes, but all they do is perpetuate bad actions and policies. They hardly ever do what is right for their people. Also, if you are good at sucking-up, you will get far. People are promoted into management positions not because they have the qualifications, but if the VP or Director like you and you've been there 2-5 years, you are guaranteed to get the spot regardless of anyone else being qualified on the team. For such a young company I was surprised at the lack of diversity at the HQ. Hardly any people of color in management positions and hardly any women occupying top positions. The ones that are, seem like they only got it because of EEO policies (no pun intended). I know they are smart, but form the outside it looks like a farce.

2.0
Dec 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Working with some great fellow inflight crews.

Cons

Work rules are horrible and are only followed when convenient for management. Crew scheduling and the whole reserve life is the worst in the industry. They fire people at a drop of a dime. Duty days go up to 18 hours at a time with little or no rest, not safe for anybody and then they are surprised when we get sick from being run down. Layovers are beyond short. No job security at all

1.0
Jul 31, 2024

Who's running this place anyway?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice staff to commiserate with

Cons

• They pretend they do not layoff people, but they have a practice of either asking people to resign, retire, or engage with HR to stress push you out of the organization. • All of the good leadership in the company is long gone. All that is left is the "B" team at this point. • Management is homegrown and resents real feedback. • Prepare to get caught up doing tasks for inexperienced and untrained managers who forgot they requested it a week later. • Their stock is a wacky rollercoaster. • Carl Icahn, famous for joining the TWA board and ruining the airline forever, now has voting seats on the JetBlue board. Based on the volatility of their stock and a string of mismanaged deals and mergers, and a slew of unqualified VPs and Directors, I expect the current state of the company is as good as it gets and likely to continue a downward trend. • JetBlue is reported to be in the bottom 5% of benefits compared to their industry competition. • When I was hired, HR told me about compensation and benefits that never materialized. (This is the first poor review of a company I have ever given, and I hope to never work at a place like this again. I highly recommend looking elsewhere or at JetBlue competitors for a stable and professional work environment.)

Viewing 22 - 24 of 3,081 Reviews

Glassdoor has 3,241 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.