Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 364 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 331 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 212 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 147 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 136 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 223 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 74 reviews)); "Long hours during mechanical and weather delays." ((in 58 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 43 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jan 11, 2018

Flight Attendant Position Held

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Amazing crews, great layovers, great travel benefits, overall the job is extremely fun, it does not feel like work

Cons

Until you meet management. Terrible management. You can be overworked or they can abuse your worker rights if you don't know the company policy, leading to longer work hours or work days even. Honestly if management was just better, meaning no shadiness, no vague responses to real company issues, no favoritism or targeting CMs (crew) because of petty issues, then Jetblue would be PERFECT!

3.0

Apr 12, 2017

Ok job

Ground operations lead

Recommend

CEO approval

Business Outlook

Pros

Flight benefits, flexible schedule, opportunity for internal transfers to different cities.

Cons

No union, rare overtime and run around rules in which employees can work well over 40 without overtime pay. Being forced to stay late everyday because of staffing... shadyness, from personal experience erasing personal emails i sent from a company email address in a cover up in which i was attempted to be fired before 5 years and becoming fully vested in my 401k. Not the only one with a similar story, at least in JFK... No sick days, yeah cool when the jobs requires you to work outside in freezing conditions lol, instead we are given a point system with a little room to wiggle but yeah half of the winter is blacked out now started 2016 so we are welcomed to get double points God forbid we get sick the middle of flu season lmao. Great company to customers, questionable to employees.

3.0

Mar 21, 2017

It's an ok company. (Apply for inflight they are treated much better than AO or GO)

Airport operations crew member

Recommend

CEO approval

Business Outlook

Pros

Flight benefits are the best reason to work here. Their system is the best and fairest in the industry, standby's are cleared by check in time and not by seniority like the big airlines. Healthcare is okay it becomes expensive if you have chronic health problems or need to add your family members. Profit sharing, 401k are good.

Cons

Blatant favoritism sups and managers hired their friends and protected them from p.g.'s loc's etc. Good news though is that new hires are getting promoted fast as the seniors are so disgruntled they are not applying for anything. Mandatory overtime is almost an everyday occurrence in the summer(busiest season). Expect it as well during bad weather (b6 does not handle irops well).

Viewing 28 - 30 of 3,081 Reviews

Jobs at JetBlue

Administrator, People Experience (Paisly)

Senior Analyst Accounts Payable

Coordinator Crew Relations

Case Manager Crew Relations

Analyst Customer Recovery Communications

JetBlue

JetBlue reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flight Attendant Position Held

Ok job

It's an ok company. (Apply for inflight they are treated much better than AO or GO)

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