JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)
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Joanna Geraghty

66% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jan 20, 2017
Recommend
CEO approval
Business Outlook

Pros

I worked in Boston, I really enjoyed the people I worked with and met. After your probation period you can shuffle and trade your schedules and shift with your coworkers.

Cons

The schedules are based on seniority. They didn't have many options for different shifts which kind of sucked.. it was either 430-1, 1230-9 or overnight for full time employees.

2.0
Apr 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Just the brand all the lies.

Cons

This company don't paid well enough.Grounds operations are just slaves with paid. They always talking about safety,but safety is for the aircraft.The GO are over work. I see some of my teammates being abused , making them work from one gate to another. Without any concerned of their safety.

1.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Working from home. Ability to trade hours freely with other in your department.

Cons

Jetblue abuses their Customer Service employees. The attrition rate is 50% the first month and 80% within the first-year. Anyone that stays on after that is only there for the flight benefits because the jobs sucks. JetBlue treats their employees like crap and the working conditions are abominable. The are chronically understaffed and expect employees to do their part by signing up for overtime to help the company out. They expect you to work on a computer that is equivalent to dial up speed of the 1990s. This is the worst job I've ever had, with the exception of the flight benefits. JetBlue likes to pretend that they are family friendly and concerned about their employees, but anyone that has worked Customer Service will tell you that is as far from the truth as could be. One absence puts you on probation, so employees are constantly begging other employees to cover their hours for them. JetBlue have zero tolerance for sickness or family emergencies. It is exhausting. If you want flight benefits and don't mind working OT most of the year in a place where the Supervisors treat you like crap, this is the job for you. Jetblue: We treat our customers like gold, and our crew members like crap.

Viewing 19 - 21 of 3,081 Reviews

Glassdoor has 3,241 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.