Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 377 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 316 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 192 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 156 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 141 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and perks for NYC" ((in 230 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 72 reviews)); "Long hours during mechanical and weather delays." ((in 63 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 41 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

JetBlue reviews

Compare reviews

3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Oct 8, 2018

Very Disappointing

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

The only pro is the employees.

Cons

Jetblue has a glass ceiling and does not want to retain their employees. Moral at it's worst. Untrained management which uses bullying tactics to write their employees up. Continually changes policies and work rules. You can be terminated at anytime and without cause. You will be accused of anything and will not be allowed to know or answer an accusation nor be allowed to have a witness for your support. Now they have added cameras on their aircraft to watch flight attendants at all time. I cannot refer this company. Look for another airline that values and respects their hard working employees.

2.0

Mar 29, 2018

The not so cool JetBlue

Revenue management analyst

Recommend

CEO approval

Business Outlook

Pros

Free flight perks, exposure to the inner workings of a Fortune 500 company.

Cons

Where do I start...JetBlue was a great company, they kicked out the original CEO and founder in 2007, then in 2015 they kicked out the 2nd CEO (also a founder) and ditched humanity to pursue brown-nosing to Wall St. JetBlue lost focus of showering customers with that enjoyable travel experience they once pioneered, and also slipped in their appreciation of the precious resource that built their Brand, the Crewmembers. In pursuit of the greenback, JetBlue is trending towards charging for almost everything, like all other airlines, which is counter to what set them apart in the Early days.

2.0

Sep 12, 2017

Flight Attendant

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Was part of an award winning team of Flight Attendants

Cons

Leadership continues to deteriorate with each passing year. Company's motives are strictly related to benefiting the shareholders, no longer practicing the core values that the company was founded on. Flight Attendants are non-union and as a result are below industry standards on many fronts. Additionally, there are zero grievance procedures in play, paired with at-will employment = no guarantee for anyone's tomorrow.

Viewing 16 - 18 of 3,081 Reviews

Jobs at JetBlue

Administrator, People Experience (Paisly)

Senior Analyst Accounts Payable

Analyst Customer Recovery Communications

Manager Corporate Communications

Senior Analyst Corporate Finance

JetBlue

JetBlue reviews

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Very Disappointing

The not so cool JetBlue

Flight Attendant

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