JetBlue reviews

3.6

64% would recommend to a friend

(3,082 total reviews)
avatar

Joanna Geraghty

65% approve of CEO

42% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jun 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Flying benefits, flexible schedules, health benefits, great to do your hours and go home!

Cons

Pay could be better, some members of management not trustworthy, they look for ways to get crew members fired by twisting their "Blue Book" manual!

3.0
Jun 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Flight Benefits. Seniority based schedule.

Cons

JetBlue is no longer a family oriented take care of each other airline. It has outgrown this and currently has Weak Leadership. Although JetBlue supports promoting from within, they DO NOT have training or mentoring for those moving into leadership positions, e.g. flight attendant to Team Leader. Team Leaders have no lee way in gray areas or thinking outside of the box. Team Leaders are figure heads and more worried about their jobs than supporting those on their team. Pay at JetBlue is below industry standard although JetBlue expects above industry standard service. There is a reason that JetBlue did NOT win the JD Power and Associates award this year. Our new CEO from British Airways leaves a lot to be desired. Gone are the days of Dave Neeleman and Dave Barger who made JetBlue Airways. JetBlue is all about making money for our share holders and is quickly becoming just like the other legacy carriers who give mediocre service with NO attempt to deliver exemplary inflight service. JetBlue does NOT support it's inflight crewmembers in trying to make their job easier. JetBlue has too much responsibility that falls on it's inflight crewmember work group. JetBlue DOES NOT reward the inflight work group who work very hard, over and above ANY OTHER AIRINE. Currently a vote is about to take place voting in third party (Union) representation. Benefits are below industry standard which was the catalyst for the pilot work group voting in a Union a couple of years ago. Not enough profit sharing nor company match to 401k plans.

4.0
May 5, 2017

Ramp supervisor

Recommend
CEO approval
Business Outlook

Pros

Company has great culture and crewmembers really look out for each other. Benefits are great, 401k, uniforms and parking provided

Cons

Pay need to increase to compensate for leadership positions. Leaders are asked to make too many sacrifices for the good of company and always fairly compensated

Viewing 202 - 204 of 3,082 Reviews

Glassdoor has 3,242 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.