JetBlue reviews

3.6

65% would recommend to a friend

(3,082 total reviews)
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Joanna Geraghty

67% approve of CEO

42% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Sep 24, 2018

AO Crewmember

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Travel Great Health Benefits Great Airline Experience Great Co-Workers

Cons

No Union No Sick Days Other than This, Ok

4.0
Jul 23, 2018

Inflight

Recommend
CEO approval
Business Outlook

Pros

The peoole i work with and the flight benefits.

Cons

They always try to reinvent the wheel. Unnecessatily.

3.0
Jul 18, 2018

Inflight Crew

Recommend
CEO approval
Business Outlook

Pros

Flight benefits, offers opportunities to move around the company in other positions. Most of the crews to work with are pleasant. Now union... being a lineholder

Cons

Horrendous work rules, over worked under appreciated by management, the spit a great game about values but ABSOLUTELY do not back them. Crew scheduling is the BIGGEST demise of this company, they bully crew, Attempt to do illegal operation to get their jobs done! They basically do what they want, they NEVER help the inflight out. And if your on reserve IT IS BY FAR THE WORSE EXPERIENCE ONE COULD HAVE, they can basically do what ever they want with you, they also have a childish point system where they aim to screw you if you would need to call off a trip! There’s NO SICK TIME, so you use your PTO (which is already hard enough to accrue) on sickness’s , vacation, lateness etc!! SOMETHING else they force crews to do is something called blue turn, which is crossing seatbelts after each flight and picking up trash! YES you read right! We have to clean the plane after! Instead of properly nourishing ourselves and using a normal bathroom.... Upper management ( the ones who make the rules) are clearly doing everything they can to save money at the expense of the inflight and pilots, we are constantly given new rules on a regular basis with people who clearly never flew on an airplane as a working crew member! Most of mgmt needs to go! About 90% of crew I encounter all feel the same and say “ this isn’t the JetBlue I remember “ or this isn’t the company they said they were” there are of course crew here that are SO HIGH on the “ blue juice” (which is poison to ones soul) that they are so blind to everything, those are the ones who are kids and never have worked in an airline before and are so excited to just go to destinations. Oh which leads me to layovers, they aren’t all that great FYI! 99% of them are so short, or you get in so late that you can’t do anything. They do not provide crew meals, breakfast is only included in like 5 hotels we stay in! Majority of the hotels are subpar. Onto pay, well when you come into the company NO MATTER WHAT, you will be a reserve crew member, which once again means your at the mercy at crew service, which is terrible because they have no soul or values! So you will stay on reserve as long as it takes them to hire enough people to build seniority for you, reserve crew members have NO set schedule, you can pref bid for trips but when new it goes by seniority so be prepared for a lot of DENIED, you can work on your days off but then you run the risk of burning your self out because you never know what crew service has in store for you. The monthly pay for inflight after taxes if you stay under minimum hours is approximately $16-1700 of course depending on your state taxes. There are other ways you increase your pay with being the F1 which is the lead on a flight, plus you get paid roughly $2.25 per hour time away from base. All in all not a livable Salary for inflight crew on reserve. The light at the end of the tunnel is if you can get through reserve and get a line , you will rarely have to deal with crew service (amazing) and you . On to values.. 1)Safety. Countless times I’ve flown and felt unsafe, tired and not well, issues with plane deferred. 2)integrity- well geez I’ve seen crew service lie lie and lie, mgmt directly break this value 3)Passion- I’ll tell you I personally take passion in all I do, But what this company does to suck passion out of you is demoralizing. 4) caring- the biggest value broken they truly do not care about you, if your fatigue they scare you so you don’t fill out reports, thinking you’ll face disciplinary actions, soulless crew scheduling 5) fun probably one value they don’t have to much control over, you can have fun (while no one is looking)

Viewing 193 - 195 of 3,082 Reviews

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