JetBlue reviews

3.6

65% would recommend to a friend

(3,082 total reviews)
avatar

Joanna Geraghty

67% approve of CEO

42% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Aug 18, 2019
Recommend
CEO approval
Business Outlook

Pros

- The people you work with do whatever they can to get things done. - Fellow Crewmembers share a common goal. - Flight benefits are good when you can use them.

Cons

Despite a great culture, the leadership at JetBlue plays nothing but favorites. Crewmembers are told they need to forge their own path forward and to make yourself marketable. This is impossible to do when Crewmembers are promoted based on who they know, who stays out the latest and what project you're on. Trainings and advancement opportunities are evasive. For example, they have a POL program (Principles of Leadership) and even though some may solidly demonstrate these skills, you are only allowed to attend the program if you have "manager" in your title. The Digital team constantly falls over their own feet. Leadership loves to demean and belittle Crewmembers who show initiative (unless again, you're part of t his exclusive group). Crewmembers who work in Salt Lake City (reservation agents) work full time at home unless they've abused their privileges. IT Crewmembers are afforded 1 day a week even if you've been on a call in the middle of the night because someone can't print a boarding pass or book a reservation. During overnight deployments they are pretty good not "requiring" Crewmembers to be in the office right away but it means a lot to them if you do show up. So much information is siloed into individual Cremwmbers so if that person goes on vacation, you end up being screwed if you need anything relevant to their area. Flight benefits are nice but to make it part of your overall compensation is ignorant. If you have relatives or family it's often tricky to fly anywhere.

4.0
Jun 3, 2019

Fun

Recommend
CEO approval
Business Outlook

Pros

Flight benefits Fun coworkers Work as much or as little (as long as you maintain min required hours) as you want

Cons

Pay sucks, but free flights makeup for it will

2.0
Nov 28, 2018

going down hill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free flight benefits for me and a travel companion

Cons

a lot of downtime when flights are delayed.

Viewing 190 - 192 of 3,082 Reviews

Glassdoor has 3,242 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.